Bookings & Amenities Overview

Section: Bookings / AmenitiesCategory: Overview1 min readOverview

Amenities shows the shared building spaces your property has listed — gym, party room, rooftop, lounge, and others depending on your building. Some amenities can be reserved in advance, some are drop-in, and some only display information. Booking options, hours, and policies are set by your property team. This area is for browsing and booking only — not for requesting new amenities or changing building policy.

What you can do

Book an Amenity

Tap Amenities on the home screen, select a space, pick a date and time window, and submit your booking when reservation is enabled.

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View Your Bookings

Check upcoming and past reservations from the Amenities section or the bookings list in the app.

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Edit a Booking

Change the time or date on an existing reservation before it starts, if your building allows edits.

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Cancel a Booking

Cancel an upcoming amenity reservation from your bookings list.

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How Do I Book Amenities

Full walkthrough of the booking process with tips on availability, time slots, and building-specific rules.

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Details and helpful notes

Where to find it: Tap Amenities on the Grata Smart Living home screen. The tab label may vary slightly — some buildings use Bookings or a similar label.

Varies by building: Which amenities appear; whether they require reservations, allow drop-in, or are information-only; maximum booking duration; how far in advance you can book; and cancellation policies.

Good to know: Look for Reserve, Drop In, Open, or Closed labels on amenity cards. Availability depends on the building's booking window and existing reservations. If you cannot book a slot, the space may already be reserved or the window may not be open yet.

Contact support when: Amenities is missing from the app when your building said it should be available; or you submitted a booking that does not appear in your bookings list.

Good next articles

Start with these guides for common tasks, setup, and troubleshooting in this area.

Bookings

Task1 min read

Book an Amenity

Book an amenity in the Grata app when your building enables reservations — choose a Reserve amenity, pick a time, and co...

Read article →

FAQ1 min read

How Do I Book Amenities?

Reserve gym, party room, and other amenities from Amenities—pick Reserve, choose date and time, confirm Booking Complete...

Read article →

Task1 min read

View Your Amenity Bookings in the Grata App

View upcoming amenity bookings from the My Bookings tab. Only amenities you have reserved appear here — drop-in and hour...

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Task1 min read

Edit a Booking

If your building allows changes after you book, use My Bookings or Edit Booking to update the reservation. If editing is...

Read article →

Task1 min read

Cancel a Booking

Cancel an amenity booking from My Bookings when your building allows it — open Details, tap Cancel Booking, and confirm.

Read article →

Help & troubleshooting

FAQ1 min read

I Cannot Book an Amenity

If you cannot book an amenity, it may be because the amenity is drop-in, hours-only, fully booked, restricted by buildin...

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