How Do I Book Amenities?

Section: Bookings / AmenitiesCategory: BookingsHow-to1 min read

Summary

This article shows how to book an amenity in the Grata app, if amenity booking is enabled for your building. Amenities may include party rooms, lounges, gyms, BBQ areas, co-working spaces, guest suites, elevators, or other bookable building spaces depending on your property.
Not all amenities require a booking. Some allow drop-in access during posted hours, and some only display rules, hours of operation, or informational content. Look for the Reserve label to find amenities that can be booked. If you see Drop In or only hours, no reservation is needed.
Available amenities, booking windows, fees, deposits, approval rules, cancellation policies, and guest limits are controlled by property management and vary by building. Some bookings are confirmed immediately, while others may show as pending until a property manager approves the reservation. Review the amenity details, selected date and time, booking rules, fees, and any instructions before submitting.

Step-by-Step Instructions

1Step 1: From the Grata Smart Living home screen, tap Amenities in the bottom navigation.

  • From the Grata Smart Living home screen, tap Amenities in the bottom navigation.
  • Browse available amenities on the My Amenities tab.
  • Look for the Reserve label — tap it to start a booking.
  • Amenities showing Drop In or only hours of operation do not require a reservation.
My Amenities list

Open the Amenities section to view available spaces — look for Reserve, Drop In, or posted hours.

2Step 2: Choose your booking details

  • Select the room or amenity area if your building shows that option.
  • Choose your booking Date, Start Time, and End Time.
  • Enter any additional required details such as number of guests or notes if shown.
  • Tap Submit Booking.
Gym booking form

Select the date, time, and booking details, then tap Submit Booking.

3Step 3: Confirm the booking

  • Review the booking date and time on the Booking Complete confirmation.
  • Tap Confirm or Okay to finish the reservation.
  • Some buildings show an Edit Booking option here if you need to adjust details before finalising.
Booking Complete confirmation

Review and confirm your reservation on the Booking Complete screen.

4Step 4: View your booking in My Bookings

  • Open the My Bookings tab to review your reservation.
  • Tap Details to see the booking date, time, status, and any building instructions.
  • Your building may send a reminder notification before your booking starts.
Booking success in My Bookings

Your confirmed booking appears in the My Bookings tab.

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