Book an Amenity

Section: Bookings / AmenitiesCategory: BookingsHow-to1 min read

Summary

This article helps residents book an amenity in the Grata app, if amenity bookings are enabled for their building.
Amenities may include spaces such as lounges, gyms, party rooms, work rooms, parking, elevators, guest suites, or other shared spaces depending on the property. Booking rules, availability, fees, deposits, approval requirements, cancellation rules, and time limits may vary by building. Property management controls amenity rules and booking policies.
Some amenities are Drop In and do not require a reservation. Others may show only hours, rules, or availability information with no Reserve option.

Step-by-Step Instructions

1Step 1: Open the Grata app

  • Open the Grata app on your phone.

2Step 2: Go to the amenities area

  • Tap Amenities in the bottom navigation.
  • The app opens My Amenities, where available spaces are listed.

3Step 3: Select the amenity you want to book

  • Look for amenities marked Reserve — these accept bookings.
  • Amenities marked Drop In do not require a reservation.
  • Amenities showing only hours or Open / Closed may be informational only.
  • Tap the amenity you want to reserve.
My Amenities list

The My Amenities list shows available amenities and whether they are Reserve, Drop In, or hours-only.

4Step 4: Choose an available date and time

  • Select the room or amenity option if your building shows more than one.
  • Choose the booking date on the calendar.
Amenity booking calendar

Select the booking date from the calendar.

- Select a start time and end time from the available slots shown.

Start and end time selection

Choose the start and end times shown as available for that amenity.

5Step 5: Review booking details, rules, fees, or approval requirements

  • Review the amenity, date, time, and any fees, deposits, guest limits, or rules shown.
  • Some bookings may require property-management approval before they are confirmed.

6Step 6: Confirm the booking

  • Tap Submit Booking when the details look correct.
Amenity booking form

Review the booking details, then tap Submit Booking.

- Wait for the confirmation message. If the app shows Booking Complete, tap Confirm or Okay.

Booking Complete confirmation

A Booking Complete message confirms the amenity reservation.

7Step 7: Check that the booking appears in your bookings

  • Open My Bookings in Amenities to confirm the reservation appears.
  • Pending bookings may show a status until approved, depending on your building setup.
If you cannot select a date or time▾
  • The time slot may already be booked by another resident.
  • The amenity may be closed or unavailable for the date you selected.
  • Your building may limit how far in advance residents can book.
  • The amenity may require approval or property-management action before times appear.
  • You may not have permission to book that amenity. See I Cannot Book an Amenity for more help.
Before confirming a booking▾
  • Review the date, time, amenity, rules, fees, deposits, guest limits, and cancellation policy.
  • Some bookings may require approval before they are confirmed.
  • Property management controls amenity policies, fees, and booking windows.
Why amenities may look different by building▾
  • Not every building has amenity booking in the Grata app.
  • Available amenities depend on the property setup.
  • Booking flows, approval rules, and cancellation policies may vary by building.

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