Remove Guest Access

Section: Guest AccessCategory: GuestsHow-to1 min read

Summary

Use Manage Access > Manage Guests > Remove Access in the Grata app to revoke a guest's access. Removing guest access prevents that guest from entering again — this applies whether they had a guest PIN or app-based access through a Grata guest account.

Step-by-Step Instructions

1Step 1: Open Manage Access

  • From the Grata Smart Living home screen, tap Manage Access.
Manage Access with Add Co-Resident and Add New Guest

Open Manage Access from the home screen.

2Step 2: Find the guest in Manage Guests

  • Scroll to Manage Guests and find the guest entry you want to remove.
Manage Guests list with guest entries

Scroll to Manage Guests and find the guest entry.

3Step 3: Tap Remove Access

  • Tap Remove Access beside the guest entry.

4Step 4: When the confirmation appears, tap Okay if you are sure you want to remove this guest's access.

  • When the confirmation appears, tap Okay if you are sure you want to remove this guest's access.
Remove Access confirmation

Confirm you want to remove this guest's access.

5Step 5: Confirm the guest was removed

  • The app shows a Success banner and the guest entry is updated or removed from the list.
Manage Access after guest access removed

The guest's access has been removed and the list updates.

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