Create a Guest PIN

Section: Doors & AccessCategory: Guest AccessHow-to1 min read

Summary

Create a temporary guest PIN from Manage Access > Add New Guest > Create Guest PIN in the Grata app. A guest PIN lets a visitor enter approved areas using a keypad code, without needing the Grata app and without using your personal resident PIN.
Guest PIN availability, the doors a PIN can access, schedule limits, and other settings all depend on your building's setup. Not every building supports guest PINs.
Only the guest PIN with the intended visitor. Remove or update the guest PIN when access is no longer needed — never your personal resident PIN in place of a guest PIN.

Step-by-Step Instructions

1Step 1: Open Manage Access

  • From the Grata Smart Living home screen, tap Manage Access, then tap Add New Guest.
Manage Access with Add New Guest

Open Manage Access and tap Add New Guest.

2Step 2: Choose Create Guest PIN

  • Select Create Guest PIN, then tap Okay.
Add New Guest with Create Guest PIN selected

Choose Create Guest PIN, then tap Okay.

3Step 3: Enter the guest's name and PIN code

  • Enter a Name and Code. All four PIN rules must show green checkmarks before you can confirm — the PIN must be 4 digits, have no consecutive numbers, no repeated digits, and must not match an existing PIN.
Create Guest PIN form — empty

Enter a name and 4-digit PIN — all PIN rules must pass before you can confirm.

4Step 4: Verify the PIN rules and tap Confirm

  • When all PIN rules are green and Confirm is active, tap Confirm to save the guest PIN.
Create Guest PIN form — completed and ready to confirm

All rules green and Confirm active — tap to save the guest PIN.

5Step 5: Stand next to your lock if prompted

  • If the app asks you to stand next to your lock, move close to the door so the guest PIN can sync.
Stand next to your lock to sync the guest PIN

Stand near the lock so the app can program the guest PIN.

6Step 6: Confirm success and with the guest

  • When Manage Access shows a Success banner and lists the new guest, the PIN is ready.
  • Tell the guest the PIN code and which keypads or doors it works on.
  • Remove or update the guest PIN when the visitor no longer needs access.
Success after creating a guest PIN

The guest PIN is confirmed and appears in Manage Guests.

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