Change Thermostat Mode

Section: In-Suite DevicesCategory: ThermostatsHow-to1 min read

Summary

This article helps residents change their thermostat mode in the Grata app when thermostat controls are enabled for their building and unit.
Thermostat modes may include options such as Heat, Cool, Auto, Off, or fan-related settings depending on the installed thermostat. Available modes may vary by building, thermostat model, season, property settings, and resident permissions. Some thermostat settings may be limited by property management or the building's HVAC configuration.

Step-by-Step Instructions

1Step 1: Open the Grata app

  • Open the Grata app on your phone.

2Step 2: Go to thermostat controls

  • Tap Thermostats on the bottom navigation.
  • If Thermostats does not appear, your building or unit may not have app thermostat controls enabled.
Thermostat controls overview

Open Thermostats to view the current mode and available thermostat controls.

3Step 3: Select the thermostat

  • Open the thermostat screen for your unit when more than one device is shown.

4Step 4: Open the mode setting

  • Tap the current mode near the top of the thermostat screen.
  • The mode selector expands to show available options.
Mode selector expanded

Tap the current mode to expand the Heat, Cool, Auto, and Off selector.

5Step 5: Choose an available mode

  • Select Heat to heat the unit.
  • Select Cool to cool the unit.
  • Select Auto if your building supports automatic heating and cooling.
  • Select Off to turn heating and cooling mode off.
  • Available modes depend on your thermostat model and building setup.
Mode selector options

Available modes depend on your building and thermostat setup.

6Step 6: Confirm the thermostat updates

  • The thermostat screen should update to show the selected mode.
Heat mode selected

Heat mode active — the thermostat is now heating.

Cool mode selected

Cool mode active — the thermostat is now cooling.

Auto mode selected

Auto mode can show both heat and cool targets when supported by your building setup.

- HVAC changes may take a short time to affect the room.

Why some modes may not appear▾
  • Available modes depend on the thermostat model installed in your unit.
  • Building HVAC setup, season, and property settings may limit heating or cooling options.
  • Some buildings restrict certain modes by time of year or building policy.
  • Resident permissions and enabled features also affect what appears in the app.
  • Auto switches between heating and cooling automatically when supported. Off turns heating and cooling off — the fan may still run depending on fan settings.
If the thermostat does not update▾
  • Confirm your phone has an internet connection.
  • Fully close and reopen the Grata app.
  • Wait briefly for the thermostat to sync after changing the mode.
  • Check whether other thermostat controls, such as temperature or fan settings, are responding.
  • If the thermostat is offline, missing, or not showing data, see Thermostat Is Not Connecting or Showing Data.

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