Add a Co-Resident in the Grata App

Section: Doors & AccessCategory: Manage AccessHow-to1 min read

Summary

Use Manage Access > Add Co-Resident in the Grata app to give a roommate, partner, or household member ongoing access to your unit. Co-resident access is for people who live with you long-term — it is different from temporary guest access.

Available options vary by building. Some buildings let residents add co-residents directly through the app. Others require property management approval, or may not allow residents to manage co-residents at all. If Add Co-Resident does not appear in your app, contact your property management team.

Step-by-Step Instructions

1Step 1: Open Manage Access

From the Grata Smart Living home screen, tap Manage Access, then tap Add Co-Resident.

Manage Access with Add Co-Resident and Add New Guest

Open Manage Access and tap Add Co-Resident.

2Step 2: Enter co-resident details and confirm

Enter First Name, Last Name, Email Address, and Phone Number, then tap Confirm.

Enter the co-resident's details, then tap Confirm when the form is complete.

After setup

When your building completes the request, Manage Access may show a Success banner and list household members under Manage Guests. The co-resident will receive an invitation to download the app and set up their own account.

Contact Your Building’s Support

Add Co-Resident does not appear in the app.
The co-resident's invitation does not arrive.
The co-resident should have access but does not.
Your building requires approval before co-residents can be added.
The unit, resident, or access information shown in the app looks incorrect.

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