Update Your Profile Information

Section: Account, Login & ProfileCategory: Profile InformationHow-to1 min read

Summary

Update your profile contact information from the Profile area when your building allows residents to edit their details in the Grata app.
Use this article when your phone number needs to be updated, your contact details changed, your building asked you to confirm your profile information, or you want to check what information is connected to your resident profile. If a field cannot be edited, contact your building team with the correct information.

Step-by-Step Instructions

1Step 1: Start from the Grata app home screen

  • From the Grata app home screen, tap the top-left icon.
Grata app home screen

From the Grata app home screen, tap the top-left icon.

2Step 2: Open your profile

  • On the Profile screen, open your profile or tap the pencil on your profile photo (or the edit/profile option your building shows) to begin updating your information.
Grata app profile screen showing John Doe and profile menu options.

On the Profile screen, tap your profile or the edit option to update your information.

3Step 3: Review your details

  • Review the information shown on the Update Profile screen, including:
  • First Name
  • Last Name
  • Email Address
  • Mobile Phone Number (Optional)
  • Home Phone Number (Optional)
Example Update Profile screen in the Grata app

Example Update Profile screen in the Grata app.

4Step 4: Update your information

  • Edit any fields that need to change.

5Step 5: Save your changes

  • Tap Update Profile.
  • Confirm the updated details appear correctly.

Related articles

Manage Notification Preferences

1 min read

Choose notification categories and turn text, push, or email alerts on or off from Profile > Notifications.

Report Incorrect Account Information

1 min read

If building, unit, or resident details are wrong and cannot be edited, report them to your building team.

Change Your Password in the Grata App

1 min read

Change your Grata Smart Living password from your Profile settings. Open Security, choose Password, enter your...

Profile Overview

1 min read

Update account details, passwords, notification settings, and support options from Profile.