Access RentCafe from the Grata App

Section: ProfileCategory: RentHow-to1 min read

Summary

This article helps residents access Rent Cafe through the Grata app when Rent Cafe is enabled for their building.
Rent Cafe may be used by some properties for resident services such as rent payments, lease documents, maintenance, account information, or property-management tools. Availability depends on your property's setup. If Rent does not appear in your Profile menu, your building may not have enabled Rent Cafe or may use a different resident portal.
Property management controls Rent Cafe availability, resident records, and account setup.

Step-by-Step Instructions

1Step 1: Open the Grata app

  • Open the Grata app and go to the home screen.

2Step 2: From the home screen, tap the top-left icon to open your Profile menu.

  • From the home screen, tap the top-left icon to open your Profile menu.
Grata app home screen

From the Grata app home screen, tap the top-left icon to open Profile.

3Step 3: On the Profile screen, locate and tap Rent if your building has enabled it.

  • On the Profile screen, locate and tap Rent if your building has enabled it.
Profile menu with Rent option

Tap Rent on the Profile screen to open Rent Cafe when available.

4Step 4: Continue to Rent Cafe

  • After you tap Rent, the Grata app may open Rent Cafe in a browser or embedded view depending on your building.
  • Tap Login to Rent Cafe when shown, or follow the on-screen prompts in the rent portal.

5Step 5: Sign in and complete your task in Rent Cafe

  • Enter your Rent Cafe login if your building requires separate credentials. Some buildings may sign you in automatically.
  • Complete the task you need in Rent Cafe, such as viewing account information, paying rent, or accessing property services your building uses Rent Cafe for.
  • Rent Cafe tasks happen outside the Grata app once you tap through.
If RentCafe does not appear▾
  • Rent Cafe may not be enabled at every building.
  • Some properties may use another resident portal instead of Rent Cafe.
  • Confirm with property management whether Rent Cafe is available for your building.
  • Property management controls resident portal availability and account setup.
If you cannot sign in to RentCafe▾
  • Confirm you are using the correct Rent Cafe login details.
  • Rent Cafe credentials may be separate from your Grata app sign-in.
  • Try resetting your Rent Cafe password through Rent Cafe if that option is available.
  • Property management may need to confirm your Rent Cafe account or building record.
What Grata does and does not control▾
  • Grata may provide a link or entry point to Rent Cafe from the Profile menu.
  • Rent Cafe account access, rent balances, lease records, payment settings, and resident portal configuration are managed through Rent Cafe and/or property management.
  • Grata does not control Rent Cafe account details or property-management records.

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