Honeywell T9 Resident / User Guide
Section: ThermostatsCategory: Honeywell T9Support1 min read
Quick Summary
The Honeywell T9 is a connected thermostat residents may see in Grata when thermostat controls are enabled for their building.
What this article is for
- This article gives residents a simple overview of using a Honeywell T9 thermostat through the Grata Mobile App.
- It focuses on the controls residents are most likely to use: viewing temperature, checking humidity, setting a temperature hold, and changing thermostat mode.
- This is not an installation, wiring, or technician guide.
What residents can do in Grata
- View the current unit temperature.
- View humidity from the thermostat profile.
- Set a temperature hold.
- Change thermostat mode.
- Confirm whether the thermostat is assigned to their unit.
View temperature and humidity
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Review the current unit temperature.
- To view humidity, look for the water droplet icon in the thermostat profile.
Change the temperature
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Tap Set Temperature Hold.
- Adjust the temperature to the setting you want.
- Save or confirm the change if prompted.
Change thermostat mode
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Tap the dropdown menu in the top-left of the thermostat profile.
- Choose the mode you need. Depending on your building setup and HVAC system, available options may include Off, Auto, Heat, and Cool.
What residents can do in Grata
- View the current unit temperature.
- View humidity from the thermostat profile.
- Set a temperature hold.
- Change thermostat mode.
- Confirm whether the thermostat is assigned to their unit.
View temperature and humidity
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Review the current unit temperature.
- To view humidity, look for the water droplet icon in the thermostat profile.
Change the temperature
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Tap Set Temperature Hold.
- Adjust the temperature to the setting you want.
- Save or confirm the change if prompted.
Change thermostat mode
- Open the Grata Mobile App.
- Tap Thermostats.
- Tap the thermostat profile.
- Tap the dropdown menu in the top-left of the thermostat profile.
- Choose the mode you need.
- Depending on your building setup and HVAC system, available options may include Off, Auto, Heat, and Cool.
Good to know
- Available thermostat controls depend on your building setup.
- Auto, Heat, Cool, and Off may behave differently depending on your unit's HVAC system.
- Humidity appears from the thermostat profile when available.
- Some Honeywell T9 features may exist on the physical thermostat or in manufacturer documentation but may not be exposed inside Grata.
- Do not change wiring, installer settings, equipment configuration, or advanced thermostat setup.
Contact support or your property team when…
- Thermostats is missing from the app.
- The thermostat profile is missing.
- The thermostat appears to control the wrong unit.
- The temperature looks incorrect.
- Humidity is missing when you expect to see it.
- Set Temperature Hold is missing or does not save.
- Heat, Cool, Auto, or Off is missing when you expect to see it.
- The unit does not heat or cool as expected.